Ramsey says Tan has not been present in Cardiff as much as fans, but insists Malaysian billionaires are “ignoring” the club.
Cardiff City Supporters issued a statement criticizing the presence of “minimali and minority” in the games.
But Tan replied that he was looking at all the sultans – something that Ramsey supports.
“In the discussions I had, it is obvious that he cares about Wales,” the Wales said.
“What we can all agree with is that this season hasn’t just been good.
“I’ve had several conversations with him over the years I’ve been here and they’re all very similar.
“He may haven’t been as much as the fans want, but I’ve been talking to him with the talks with him, he has invested in the club and watches the games and wants the best for the club,” he said.
“It’s just trying to connect it and put it all into practice, because you haven’t found someone here every day.
“Someone must try to connect everything and put the things that this club needs.